GLOBAL SALES FORCE EFFECTIVENESS MANAGER - HQ

Ort: Switzerland - Glattbrugg/Zurich

Funktion: Sales

Firma: Vifor Pharma

Georgia Izzat

International Talent Acquisition Specialist

+41 58 851 83 78

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Ihr Profil

In this key position as Global Sales Force Effectiveness (SFE) Manager you will report directly to the SFE Director within our Global Business Operations Department. Based in our Global HQ in Glattbrugg, Zurich, you will be responsible for the successful enhancement and maintenance of the global management CRM as well as the central and local Business Intelligence tool. Within this important role, your tasks will include:

  • Accurate running of the global CRM and central and local BI tool
  • Further development of the global CRM and BI tool according to future trends and needs
  • Drive the business in using implemented tools
  • Ensure optimal usage of CRM/BI and share best practice among users
  • Build up defined CRM and BI core setups and the corresponding governance
  • Optimise support structures and processes
  • Maintain and develop further close collaboration with Vifor Pharma affiliates, provider and further stakeholders
  • Share best practices within SFE/CRM/BI community as well as within cross-functional teams
  • Participation in cross-functional teams to support CRM/BI enhancements as well as integration efforts for future business
  • Provide business trainings and support in CRM and BI
  • Provide business analyses, findings and proposals to the business on HQ level and enable local responsible people to do so

The successful candidate to fill this position brings the relevant educational qualification as well as the following knowledge and experience:

  • Minimum of 5 years of previous experience in project management, preferably in implementing a European and/or Global CRM within the pharmaceutical industry
  • Experience in SFE within the pharmaceutical industry, preferably working as a SFE Manager
  • Experience in customer database development, technical experience in connecting different databases is an advantage
  • Advanced skills in business training and support linked to CRM and BI
  • Advanced skills in MS Excel and PPT as well as presentation skills
  • Experience in building a BI tool, reports and dashboards to drive the business
  • Fluency in English, both in oral and in written communications; French and German would be a strong asset
  • Experience as a Sales Representative and/or Sales Manager in the pharmaceutical industry would be an advantage

You’re strong organisational skills and flexibility enable you to perform with multiple deadlines. You are able to interact successfully with different types of relationships in HQ, affiliates, cross-functions and third parties. You are an entrepreneurial, hands-on professional who thrives in a dynamic, international environment. You demonstrate strong interpersonal and leadership skills in a team or project context. You provide strong skills in communication, act in a reliable, collaborative, service- and customer-oriented way. You are an excellent problem solver and independent thinker, with the ability to create innovative solutions.

Über uns

Die Vifor Pharma Gruppe – die frühere Galenica Gruppe – ist ein globales Spezialitäten-Pharmaunternehmen, das eigene Pharmaprodukte erforscht, entwickelt, herstellt und vertreibt und ein bevorzugter Partner für innovative patientenorientierte Lösungen ist. Das Unternehmen hat sich zum Ziel gesetzt, ein globaler Marktführer in den Bereichen Eisenmangel, Nephrologie und kardiorenale Therapien zu sein und weltweit Patienten mit schweren und chronischen Erkrankungen zu einem besseren Leben in Gesundheit zu verhelfen. Die Vifor Pharma Gruppe verfügt über Produktionsstätten in der Schweiz und in Portugal sowie über ein dynamisches Netzwerk von Vertriebsgesellschaften und Partnern zur weltweiten Marktabdeckung. Das Unternehmen treibt die Expansion seiner weltweiten Präsenz laufend voran, bleibt dabei aber in seinem schweizerischen Heimmarkt fest verwurzelt.

Die Vifor Pharma Gruppe besteht aus Vifor Pharma, Vifor Fresenius Medical Care Renal Pharma, ihrem gemeinsamen Unternehmen mit Fresenius Medical Care, Relypsa und OM Pharma.

Für mehr Informationen gehen Sie bitte auf: http://www.viforpharma.com/de/über-vifor-pharma/wer-wir-sind

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