Do you have experience managing services? Have you experience working within a regulated industry? And you’re still interested in “hands on” activities? If yes, you may be interested in our position at our site in Zurich or St Gallen: we are looking for a Service Manager QMS to manage our Quality Management Systems (QMS). You will be responsible to manage and transition towards outsourced services and you will be responsible for related activities, including contract review, regular SLA checks, , coordinating project resources and managing business expectations. In this position, you will report to the Head Business IT Application Management. Your tasks and responsibilities will include the following:
The ideal candidate will bring a bachelor’s degree in computer science or relevant work experience, minimum of 5 years’ experience as a Senior System Engineer, in addition to the following skills and experience:
You are proactive and demonstrate an entrepreneurial approach, quickly adapting to new systems and processes with the ability to drive necessary activities to bring out infrastructure and services to the next level. You take a customer oriented approach to both internal and external stakeholders. You are effective at communicating with stakeholders on all levels, with very strong collaboration and influencing skills. You work effectively in a cross-functional and international environment, demonstrating flexibility when required. You take a systematic approach to solving issues. You have a positive, ‘can do’ attitude and behave as a role model for others, in line with Vifor Pharma values.
Vifor Pharma Group, formerly Galenica Group, is a global specialty pharmaceuticals company that researches, develops, produces and markets its own pharmaceutical products and is the partner of choice for innovative, patient-focused solutions. The company’s goal is to be a global leader in iron deficiency, nephrology and cardio-renal therapies and strives to help patients around the world with severe and chronic diseases to lead better, healthier lives. Vifor Pharma Group has production sites in Switzerland and Portugal as well as a dynamic network of affiliates and partners offering broad market coverage all over the world. The company has an ever-growing global presence while at the same time remaining firmly rooted in its home market, Switzerland.
Vifor Pharma Group consists of Vifor Pharma; Vifor Fresenius Medical Care Renal Pharma, its joint company with Fresenius Medical Care; Relypsa; and OM Pharma.
For more information, please visit: http://www.viforpharma.com/en/about-vifor-pharma/who-we-are.